More stories

  • Why UPS Won’t Bother To Improve Service

    My recent terrible customer service problem with UPS (an overnight letter, containing my children’s birth certificates, that was supposed to be delivered on January 29th still hadn’t arrived on February 16th…) led me to Google the news on UPS, just to see what other bad things they were up to.  It didn’t take long to […] More

  • Open Source Social Innovation

    Last week Bill Gates entered the digital publishing world by establishing the Gates Notes – an online evolution of his now annual January letter sharing his thoughts and learnings on the progress of the issues central to the Bill and Melinda Gates Foundation. More

  • US Postal Service: Delivering Sustainability?

    While the U.S. Postal Service bleeds red with billions of dollars in financial loses ($3.8 billion in 2008), they keep earning environmental accolades for their green roofs and energy conserving initiatives. Today, some post offices are even LEED certified by the US Green Building Council. As I wrote about last week, the US Postal Service […] More

  • What’s Your Green Resolution for 2010?

    It’s the time of year when people are making resolutions to lose weight, better manage their finances, better manage their anger, and myriad other things. Is increasing your commitment to environmental sustainability on that list? As I wrote in my very first post for The Inspired Economist in the fall of 2008, the neat thing […] More

  • America’s Mecca: the Mall of America

    The only thing I could easily find in the whole place — with a “Made in the USA” label — was underwear. What I didn’t expect to find, was a mall heated by the sun (and body heat). Forget the “conservative right” or “liberal left.” If America has a religion, it’s that of the consumption […] More

  • Mass Customization’s Role in a Sustainable Economy

    Mass production has been used since the industrial revolution as a means of creating large quantities of standardized products. It has many advantages over one-at-a-time production. It reduces coast and provide interchangeable parts.  Its disadvantages are that it can over produce and it dehumanizes labor. Mass production will often continue to build inventory in spite […] More

  • Is Social Security “Windfall” Penalty Fair to Labor?

    The Texas American Federation of Teachers (AFT) cites the case of a widowed public school teacher that retired with a $900 monthly pension. She would have been eligible to receive $600 survivor benefits based on her husband’s Social Security contribution, but the windfall elimination provision (WEP) eliminated all of her survivor benefits. More

Load More
Congratulations. You've reached the end of the internet.